We provide technical support for our customers and customers of our authorized dealers
If you purchased our products from us or our authorized dealers, and:
— you have questions about the use of the product;
— you are not sure about the legal side of using the product;
— you observe suspicious results of use;
— you have doubts about the quality of the product;
— you doubt the originality of the product;
— you have lost the documents for the product,
You can contact our technical support service and we will try to help you with your question.
Before contacting us, please prepare:
— the name of your organization;
— the article number (code) of the product (if you have lost the document for the Reference Material, the article number will be indicated in the consignment note);
— the lot number of the product (if you have lost the document for the product, the Lot number will be indicated on the primary packaging (ampoule or vial)), the serial number of the equipment.
Technical support contact details:
phone (+WhatsApp, +telegram): +375 29 240-59-91
email: sale@spc-reference.com